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Language, literacy and understanding your own treatment

Reports in English, consent forms and tablet schedules can be hard to follow, especially if you speak another language at home or find reading difficult. This page explains where confusion usually happens and simple ways to make sure you understand your own breast cancer treatment.

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Medically reviewed by Dr. Naresh GunduConsultant Medical Oncologist · MBBS, DNB (Internal Medicine), DM (Medical Oncology, AIIMS) · last reviewed September 2026, next review due September 2027
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The short answer

How can you understand your own breast cancer treatment when language or reading is hard?

Breast cancer care comes with many new words, reports in English, consent forms, medicine schedules and instructions that can be confusing even for people who read and write easily. In India, many women speak Telugu, Hindi, Urdu, Kannada, Marathi, Tamil or another language at home, some did not have the chance to finish school, and others simply feel shy to ask a doctor to repeat something. When language or reading gets in the way, women may nod along without understanding, depend completely on a relative to explain, take tablets wrongly, miss warning signs or agree to treatment without knowing what it involves. This is not a personal failing. It is the care team's job to explain things in a way you can follow, and you have every right to understand your diagnosis and treatment. There are practical ways to make this happen: ask for someone who speaks your language, ask the doctor to use simple words and draw pictures, repeat back what you have understood, record key instructions as a voice note with permission, use colour or picture charts for tablets, and bring a trusted person to write things down. Nurses, counsellors and patient navigators are often the best people to go over information again slowly after the consultation.

Not understanding is common

Medical language is hard for everyone, so asking again is normal and expected.

You can ask for your language

Many hospitals have staff who speak regional languages and can explain.

Repeat it back

Saying the plan in your own words is the quickest way to check understanding.

This page gives general information only. Your care team can explain your own plan.

Where confusion happens

Parts of care that are often hard to follow

These moments are worth slowing down and asking for extra help.

Reports

Biopsy, scan and blood reports are written in medical English with terms such as grade, receptor and margin.

Consent forms

Forms for surgery or chemotherapy list risks and choices in formal language.

Ask for the form to be explained before you sign.

Medicine schedules

Tablets before or after food, on certain days only, or for a set number of days after chemotherapy.

Warning signs

Knowing which symptoms mean you should call or come in straight away.

Key ones to understand

  • Fever or chills during chemotherapy
  • Redness or discharge from a wound
  • Sudden swelling or breathlessness

Not sure whether this applies to you?

Ask an oncologist

Tools that help

Simple ways to understand and remember

Tool How it helps
Staff who speak your language Explanations in Telugu, Hindi, Urdu or another familiar language reduce mistakes
Teach-back You explain the plan in your own words and the nurse fills any gaps
Pictures and drawings A simple sketch of the breast, lymph nodes or treatment steps makes ideas clearer
Voice notes With permission, recording key instructions lets you listen again at home
Picture tablet chart Sun and moon symbols or colours show which tablet to take when

Words you may hear

Common report words, in plain language

Malignant
Cancer; cells that can grow into nearby tissue and spread.
Benign
Not cancer.
Receptor positive
The cancer cells use hormones or certain proteins to grow, which guides treatment choice.
Margin
The edge of the tissue removed in surgery, checked to see whether cancer reaches it.
Metastasis
Cancer that has spread to another part of the body.
Cycle
One round of chemotherapy followed by a rest period before the next round.

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Have a question about your situation?

Call the helpline or leave your details, and someone will help you arrange a consultation at the CION centre nearest you. One helpline serves every CION centre.

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Being straight with you

Honest realities about language and understanding

It is fair to say what is and is not easy to fix.

Consultations can feel rushed

Busy clinics mean doctors may not have long, so ask for a nurse or counsellor to go over things again.

Relatives may filter information

Family members sometimes leave out frightening details. You can ask to hear the full picture yourself.

Some words have no simple translation

Terms like receptor or grade may need an example rather than a word-for-word translation.

Written material is not always in your language

Reports, discharge summaries and prescriptions are usually printed in English. Ask a nurse to mark the most important lines, such as the diagnosis, the next appointment and any warning signs, and explain them to you in your own language before you leave the hospital.

What this page cannot tell you

It cannot explain your own reports or plan. Take them to your care team and ask for an explanation in words you understand.

During the appointment

What to say when you do not understand

A few simple sentences can change the whole consultation.

Ask for your language

You can say that you understand Telugu or Hindi better, and ask whether someone can explain in that language.

Ask for simpler words

Saying please explain it as you would to your mother or a child is not rude. Most doctors appreciate it.

Ask three key questions

What is my main problem, what do I need to do, and why is it important for me to do this. These three questions cover the most important points.

Say it back

Before leaving, repeat the plan in your own words so the doctor or nurse can correct any misunderstanding.

After you go home

Keeping track of instructions at home

Understanding needs to last beyond the clinic door.

Keep one folder

Put all reports, prescriptions and appointment cards in one bag or folder, in date order, and carry it to every visit.

Mark your tablets

Ask the pharmacist or nurse to mark boxes with symbols for morning, afternoon and night.

Save the helpline number

Store it in the phone under an easy name, and teach a family member how to call if you are unwell.

Commonly believed

What people assume about understanding treatment

If I cannot read English, I cannot understand my treatment.

Treatment can be explained well in any language with patience and pictures.

Asking questions wastes the doctor's time.

Clear understanding prevents mistakes and saves time later.

My family can understand for me.

Family help is valuable, but you still have a right to know about your own body.

Signing a form means I understood it.

Ask for any form to be explained until you are clear before signing.

Questions we are asked

Common questions about language and understanding treatment

Can I ask for a doctor or nurse who speaks my language?

Yes. Many hospitals in India have staff who speak regional languages. Ask at the reception or tell the nurse at the start of your visit. If no one is available, a family member you trust can help, but ask staff to check that the key points were understood.

Is it acceptable to record what the doctor says?

Ask permission first. Many doctors are happy for you to record the main instructions as a voice note so you can listen again at home. Some prefer to write a short summary instead, which also helps.

I cannot read. How do I manage my tablets?

Ask the nurse or pharmacist to make a picture chart using symbols such as the sun for morning and the moon for night. Pill organiser boxes with separate slots for each time of day can also help. A family member can check the boxes each week.

What if I signed a consent form I did not understand?

Tell your team as soon as possible. You can ask for the treatment to be explained again, and consent can be discussed before each step. You still have the right to ask questions and make choices.

My husband explains everything, but I think he leaves things out. What can I do?

Ask the doctor or nurse to explain directly to you, with your husband present if you wish. You might say you want to understand for yourself. Many relatives hide details out of love, not to mislead.

Are there information leaflets in Indian languages?

Some hospitals and cancer charities provide leaflets or videos in Hindi, Telugu and other languages. Ask your team what is available. Be careful with forwarded videos, which may not be reliable.

What is teach-back and why do nurses ask me to repeat things?

Teach-back means the nurse asks you to explain the instructions in your own words. It is not a test of you. It checks whether they explained clearly, so they can fix any confusion before you go home.

Which instructions matter most to understand?

Focus on when and how to take medicines, which symptoms need an urgent call, when your next appointment is and what to avoid, such as heavy lifting after surgery. Ask for these to be written or drawn simply.

Meet the Specialists

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Trained at AIIMS, Tata Memorial, and leading international centres. Combined 150+ years of experience. Every complex case is reviewed by 3+ of them — together.

Dr. Naresh Gundu
Medical Oncologist

Dr. Naresh Gundu

MBBS, DNB (Internal Medicine), DM (Medical Oncology)

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Dr. C. Raghavendra Reddy
Medical Oncologist

Dr. C. Raghavendra Reddy

MBBS(Gold Medal), DNB(General Medicine), DM(Medical Oncology)(Gold Medal)

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Dr. Bharati Devi Gorantla
Medical Oncologist

Dr. Bharati Devi Gorantla

MBBS, MD(General Medicine), DM(Medical Oncology)(Adyar,Chennai), ECMO, MRCP SCE(UK)

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Dr. Owais Mohammed
Medical Oncologist

Dr. Owais Mohammed

MBBS, MD (General Medicine), DrNB (Medical Oncology), ECMO, MRCP SCE (Medical Oncology) (UK)

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Dr. T. Raghavender Reddy
Medical Oncologist

Dr. T. Raghavender Reddy

MBBS, DM (Medical Oncology), MD (Radiation Oncology)

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Dr. N. Kiranmayee
Medical Oncologist

Dr. N. Kiranmayee

MBBS, DM (Medical Oncology), MD (Internal Medicine)

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Dr. Muralidhar Muddusetty
Surgical Oncologist

Dr. Muralidhar Muddusetty

MBBS (AIIMS), MS (Surgery) (AIIMS), DNB (Surgical Oncology), MRCS (Edinburgh)

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Dr. Raghavendra Naik
Surgical Oncologist

Dr. Raghavendra Naik

MBBS, MS (General Surgery), M.Ch (Surgical Oncology)

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Dr. Mohammed  Imaduddin
Surgical Oncologist

Dr. Mohammed Imaduddin

M.B.B.S, MS (General Surgery), M.Ch (Surgical Oncology)

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Dr. Vinay Mamidala
Surgical Oncologist

Dr. Vinay Mamidala

MBBS, MS(General Surgery), M.Ch(Surgical Oncology), FMAS, FARIS(Ongoing)

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Dr. Paila Gowri Naidu
Surgical Oncologist

Dr. Paila Gowri Naidu

MBBS, MS (General Surgery), M.Ch (Surgical Oncology), FMAS

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Dr. Venkata Sushma P
Radiation Oncologist

Dr. Venkata Sushma P

MBBS, MD (Radiation Oncology)

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Dr. Kirti Ranjan Mohanty
Radiation Oncologist

Dr. Kirti Ranjan Mohanty

MBBS, MD (Radiation Oncology)

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Dr. Gangadhar Vajrala
Radiation Oncologist

Dr. Gangadhar Vajrala

MBBS, MD (Radiation Oncology), MPH

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Dr. Basudev Pokhrel
Hematologist

Dr. Basudev Pokhrel

MBBS, M.D (Immunohematology & Blood Transfusion)

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Dr. Vajja Sandeep Kumar
Surgical Oncologist

Dr. Vajja Sandeep Kumar

MBBS, MS (General Surgery), DrNB (Surgical Oncology), FALS Oncology

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Dr. Sridhar Kamani
Surgical Oncologist

Dr. Sridhar Kamani

MBBS, MS (General Surgery), DrNB (Surgical Oncology)

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Where to find us

Our centres in and around Hyderabad

Addressed by landmark, because that is how this city navigates. Each centre also names the areas it serves, so you can place it without a map. Consultation and day-care Chemotherapy run at every one of them.

CION Ameerpet

Beside Blue Fox Hotel, Satyam Theatre Road

Begumpet SR Nagar Punjagutta
CION Kukatpally

Opposite Big Bazaar, Mumbai Highway

KPHB JNTU Bharat Nagar
CION L.B. Nagar

Anu Arcade, next to L.B. Nagar Metro station

Vanasthalipuram Nagole Hayathnagar
CION Tolichowki

Inside Premier Hospital, Khader Bagh Road

Mehdipatnam Attapur Rethibowli
CION Masab Tank

Mahavir Hospital, AC Guards, Lakdikapul

Lakdikapul Khairatabad Basheer Bagh
CION Banjara Hills

Road No. 12

Jubilee Hills Madhapur Film Nagar
CION Kompally

Suchitra Circle, NH-44

Suchitra Circle Alwal Dundigal
CION Balanagar

Balanagar Main Road

Balanagar Fatehnagar Moosapet
CION Siddipet

Lohith Sai Hospital, Shivaji Nagar

Gajwel Husnabad Dubbaka
CION Sangareddy

X Roads, Pothreddipalle

Narayankhed Zaheerabad Patancheru

Talk to our team

Speak to a breast cancer specialist

Call the helpline or leave your details, and someone will help you arrange a consultation at the CION centre nearest you. One helpline serves every CION centre.

Call 1800 202 8726 Helpline open 24/7

Request a call back

Share your number and a specialist's team will call you.

Free call back. Your details stay private.

Sources

  1. National Cancer Institute — Questions to ask your doctor about treatment
  2. MedlinePlus — Health literacy
  3. American Cancer Society — Talking with your cancer care team

This page is general information, not a prescription. Do not change or stop any treatment based on what you read here. If anything is worrying you, contact your own treating team — or call our helpline and we will help you reach the right specialist.

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